BE 650Digital Transformations

Organizations are increasingly required to transform their operations both internally and customer-facing due to the rapid development of digital technologies such as block-chain, cyber security, or machine learning, as well as organization-wide applications. While investments in new technology are important, a successful digital transformation also requires an understanding of the implications for the firm's products and services, its business model and strategy, organizational design, culture, and operations. In this course, we examine how to carry out digital transformations in a way that maximizes value and minimizes disruption.