uwloo

MSE 432Production and Service Operations Management

Units
0.50
Faculty
Engineering
Subject
Management Science and Engineering

When it runs

  1. F24
  2. W25
  3. S25
  4. F25
  5. W26
  6. S26
  7. F26
  8. W27
  9. S27

Ran in 5 of the last 7 terms. Winter 2027: scheduled, 2 lecture sections. Spring 2027: schedule not out yet.

Introduction to management, planning, and control decisions in manufacturing and service settings using quantitative approaches. Topic areas include production, inventory, distribution, quality control, facilities layout, and process design. Students are exposed to a number of examples and case studies, and work on a project that involves analysis and discussion of improved designs.

Prerequisites

  • Complete 1 of the following
    • Must have completed at least 1 of the following:
      • AE224 - Probability and Statistics (0.50)
      • BME213 - Statistics and Experimental Design (0.50)
      • CHE220 - Probability and Statistics (0.50)
      • CIVE224 - Probability and Statistics (0.50)
      • ECE203 - Probability Theory and Statistics 1 (0.50)
      • ECON221 - Statistics for Economists (0.50)
      • ENVE224 - Probability and Statistics (0.50)
      • ME202 - Statistics for Engineers (0.50)
      • MTE201 - Experimental Measurement and Statistical Analysis (0.50)
      • NE215 - Probability and Statistics (0.50)
      • STAT206 - Statistics for Software Engineering (0.50)
      • STAT211 - Introductory Statistics and Sampling for Accounting (0.50)
      • STAT231 - Statistics (0.50)
      • STAT241 - Statistics (Advanced Level) (0.50)
      • SYDE212 - Probability, Statistics, and Data Science (0.50)
    • Must have completed the following:

Antirequisites

  • Complete all of the following
    • Not completed nor concurrently enrolled in any of the following:
      • MSE334 - Operations Planning and Inventory Control (0.50)
    • Not open to students enrolled in H-Management Engineering

Leads to

Fall 2026 sections

Enrolment from UW Open Data, which can trail Quest by up to two days. Instructors and rooms: Schedule of Classes.
SectionClassEnrolledMeets
LEC 001531777 / 94M 18:30–21:20
TUT 101531877 / 94W 16:30–17:20

Winter 2027 sections

Enrolment from UW Open Data, which can trail Quest by up to two days. Instructors and rooms: Schedule of Classes.
SectionClassEnrolledMeets
LEC 00150510 / 155M 18:30–21:20
LEC 7012034110 / 9999Online or by arrangement
TUT 10150520 / 155W 17:30–18:20

Reviewed on UW Flow

83% liked it84% easy77% useful

From 23 ratings and 11 comments on UW Flow. The most helpful comments, quoted as written, without names. Read them all on UW Flow.

  • Midterms match tutorial questions.

    Nov 2012 · liked it · 2 found this helpfulOn UW FlowRemove this

  • Online term, Prof made the course much more difficult than previous in person terms. 5000 word paper (split into two parts), midterm and exams are hard, not like tutorial or lecture examples. Content is straight forward, but getting a good grade is not as easy as in person terms. Prof is a nice person, his instructions are vague on the paper but is responsive to questions.

    Dec 2020 · didn’t like it · 1 found this helpfulOn UW FlowRemove this

  • Probably one of the birdiest TE's you can take. Umair Shah has great lecture and tutorial notes and you never have to show up to class. You get to write a double sided cheat sheet for the midterm, and an additional cheat sheet for the final, where you can write anything you want. Exams are all multiple choice, just make sure you know how to answer the quantitative concepts since those are worth twice as much as the qualitative. There's also two long reports you'll have to write, but they're quite simple if you do enough researching. You'll have to BS a lot of the report, but I doubt that they read the report since literally everyone got an 84 or 85 regardless of report quality. Aside from…

    Apr 2025 · liked itOn UW FlowRemove this

  • Useful concepts but the material is very dry. Easy class generally speaking and as long as you somewhat care about business concepts, you will get something out of it. The report was kinda a pain just because it's hard to find detailed information on companies, but the TA marked generously so it wasn't all that bad. I attended most classes but most people skipped almost every class and still did very well.

    Apr 2024 · liked itOn UW FlowRemove this

  • Found it pretty interesting and useful tbh. Had midterm and final which were all multiple choice. Good elective to take!

    Mar 2024 · liked itOn UW FlowRemove this

Check it elsewhere for Fall 2026

Calendar versions

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